Terms and Conditions

  1. PURPOSE AND SCOPE OF APPLICATION 

 

The deliver.nahnahbah.com website makes available to the public an online store that sells food products produced and offered for sale by Tereso Unipessoal Lda, owner of the deliver website. nahnahbah.com

 

These General Terms and Conditions of Use and Contracting (hereinafter referred to as “Terms and Conditions”) apply to all users who browse the deliver.nahnahbah.com website, as well as to all commercial transactions held there.

 

The navigation on the site, as well as the purchase of any product in the online store called “Nah Nah Bah”, corresponds to a declaration of understanding, agreement and acceptance of these General Terms and Conditions, by its users and Customers (expression that designates any and all purchasers of products through this site).

 

Tereso Unipessoal Lda reserves the right, whenever deemed necessary, to change these General Terms and Conditions, without this implying the need for prior notice. Any changes will be published on the website.

 

  1. AVAILABILITY OF PRODUCTS 

 

In the online store at deliver.nahnahbah.com each product displayed there and offered for sale is duly identified by its designation or sales denomination, accompanied by a brief description, an image and the corresponding sale price, in addition to other commercial information considered relevant from the Customer’s point of view.

 

Tereso Unipessoal Lda reserves the right to update at any time the information provided regarding commercial offers, including, without limitation, changes in the sale price, in the type of products made available, as well as in the applicable promotional and commercial conditions.

 

The prices of the products indicated on the website include VAT or any other legally required rate. 

If the information presented does not correspond to the actual characteristics of the product, the Customer has the right to terminate the purchase and sale contract under the general terms of applicable law.





  1. PLACEMENT OF ONLINE ORDER 

 

In order to make purchases through the deliver.nahnahbah.com website, it is necessary to register as a Customer by filling out the form available online. Once registered, the Customer must insert in the virtual place indicated on the website for this purpose, all the products he wishes to order. You must follow all the purchase steps for it to be completed successfully.

 

Once the order is finished and within a reasonable period of time (taking into account the external constraints that may affect the making and delivery at that time), the product will be delivered to the address indicated by the Customer in the ordering process. If desired, and provided that it does so with a minimum of 24 hours in advance, the Customer may schedule in advance a specific time for delivery, within the hours of operation of the online store deliver.nahnahbah.com.

Deliveries of ordered products from the online store  deliver.nahnahbah.com. will be carried out within the hours in place at the store, which can be consulted upon checkout.

 

The validation of the purchase order implies that the Customer is aware of and expressly accepts these General Terms and Conditions.

 

The purchase and sale contract made through the deliver.nahnahbah.com website can be signed in Portuguese and in English.

 

Payment for the order is made at the time of purchase or upon delivery, otherwise it will be void.

 

The data recorded by Tereso Unipessoal Lda constitute proof of the set of transactions carried out between Tereso Unipessoal Lda and the Customer, and the purpose of their processing is the execution and execution of the purchase and sale contract, as well as the corresponding invoicing.

 

It is the sole responsibility of Tereso Unipessoal Lda to file the electronic document in which the contract is formalized and keep it accessible.

 

As soon as the purchase is completed, the Customer will receive an automatic email confirming the transaction. If your data is not correct, the Customer may immediately request its alteration, or even the cancellation of the purchase made. During the ordering process, the Customer may, at any time prior to the final validation, change the data requested.

 

When purchasing products sold on the online store, only the payment methods available at checkout are accepted.

 

 

  1. OBLIGATIONS OF CUSTOMERS AND USERS 

 

The Customer and the User undertake to comply with and respect these General Terms and Conditions, including, but not limited to, adopting the following behaviors:

 

1) Refrain from entering, storing or broadcast through the site defamatory, obscene, insulting, xenophobic and/or any other content that violates the general principles of law and public order;

 

2) Save and not disclose your password to the site in order to prevent third parties from accessing your account at deliver.nahnahbah.com;

 

3) Do not use false identities;

 

4) Provide personal data and correct addresses so that orders can be properly processed and delivered to the correct address;

 

5) Refrain from introducing links on this website, regardless of the intended purpose, without prior authorization from the owner of the website. The use of the domain deliver.nahnahbah.com with abusive purposes, and without prior authorization, may be appealed to the competent legal means by Tereso Unipessoal Lda;

 

Users of the site are thus expressly prohibited from transmitting messages or information that are insulting, misleading, defamatory, obscene or in any way violating the right to privacy or intellectual or industrial property of third parties, as well as the provision of any information that could be harmful to third parties or to the website owner.

 

Tereso Unipessoal Lda reserves the right to delete the User and/or Customer account that materializes any of these situations.

 

The Customer is responsible for the veracity of the data communicated to Tereso Unipessoal Lda and undertakes to insert any changes to them in their registration account at deliver.nahnahbah.com.

 

Tereso Unipessoal Lda declines any responsibility for any delay or impossibility of processing the order, namely in the act of delivery, due to error or insufficiency of the data communicated by the Customer.



  1. SITE HOLDER’S RESPONSIBILITY 

 

All foodstuffs sold through the deliver.nahnahbah.com website are in compliance with the applicable Portuguese legislation.

 

Tereso Unipessoal Lda is not responsible for any damage resulting from interference, interruptions, computer viruses, malfunctions or disconnections of the operating system that may temporarily impede access, navigation or provision of services to Users and/or Customers of the site.

 

  1. ORDER CANCELLATION 

 

The Customer may cancel his order at any time until its preparation, with the right to a refund of the amount paid. The refund will be made through the same payment method used by the Customer in the initial transaction, unless expressly agreed otherwise by you.

 

It is not allowed, under any circumstances, the return by the Customer of the ordered food that has already been delivered.

 

The cancellation of the order by the Customer must be made through an express and unambiguous statement to that effect. This statement will be communicated to Tereso Unipessoal Lda, prior to the cancellation, through the email hello@nahnahbah.com or a telephone number to 966237171

 

Pursuant to the provisions of Decree-Law no. January (with the amendments conferred by Decree-Law no. 62/2009, of 10 March and by Law no. 46/2012, of 29 August), regarding electronic commerce, Tereso Unipessoal Lda reserves the right to unilaterally cancel the order whenever there is a programming error, computer malfunction of Tereso Unipessoal Lda, as well as in case the contractual proposal arrives deformed at its destination or there is an error in the declaration that concerns an essential element of the contract that the Customer could not be unaware of.

 

  1. PRIVACY AND PROTECTION OF PERSONAL DATA 

 

The person responsible for the processing of personal data collected on the deliver.nahnahbah.com website, within the meaning of the General Regulation on Data Protection, is Tereso Unipessoal Lda.

 

The data collected on this website is necessary for the conclusion and execution of the purchase and sale contract, are intended for the processing of orders and communication with Customers, the processing of requests for information and any complaints, statistical analysis and satisfaction assessment, and may be communicated to contracted third parties by Tereso Unipessoal Lda to ensure the services inherent to these purposes. The provision of the information requested in connection with the Customer’s registration is mandatory.

 

Tereso Unipessoal Lda, guarantees the confidentiality of all data provided by its Clients and ensures its conservation for a period of 10 years from the last contact with the Client. Notwithstanding the fact that Tereso Unipessoal Lda collects and handles data safely and prevents its loss or manipulation, using the most perfected techniques for this purpose, we inform you that the collection in an open network allows the circulation of personal data without conditions risk of being seen and used by unauthorized third parties.

 

If the Customer gives his express consent when creating or changing his registration, Tereso Unipessoal Lda may send information about products that may be of interest to him using his personal data for direct marketing purposes through any channel. communication, namely, through the use of e-mail, SMS, MMS or other forms of automatic calling. Tereso Unipessoal Lda Burger will not sell or share its customer database with third parties.

 

The Customer is recognized, provided that it is properly identified, the right to access personal data concerning him, as well as its rectification or deletion, and the limitation of the processing, or the right to object to the processing, as well as the right to data portability. The Customer has the right to withdraw his consent at any time with regard to the processing of his personal data for

direct marketing actions.